Ecobee thermostat not turning on ac

Ecobee 3 lite problems. I just had a new unit installed and decided to go with an ecobee 3 lite thermostat. For some reason my ac will turn on almost exactly 1 degree prior to what it's set at. On preferences I do have the cooling smart recovery disabled. I was told this tries to learn how you want the air at a certain time.

Ecobee thermostat not turning on ac. AC is called for on the Y wire, so without that the ecobee has no way to use the AC. If you have a C wire (often times blue) then you shouldn't need a PEK. A PEK is used when no C is present. I would go to the furnace control board and check to see what the wires actually go to and match them up at the ecobee.

Second stage not turning on. Problem. I've got 3 ecobees each with a 2-stage AC unit. Today I noticed that 2 (or 3, I can't remember) of them displayed that they were running the second stage but I could tell that at least the fan was still running at only the second stage level. Pushing the temperature down further didn't help.

Essentially, the question is why the smart thermostat doesn't always run at programmed times, instead turning the HVAC on an hour or even 90 minutes sooner than expected. It's a great question and one I hadn't considered because I haven't noticed my own ecobee behaving this way.To check for updates, go to the "settings" menu, select "about," and then select "version. ". When your ecobee thermostat isn't turning on the heat, the solution may be to change your heat set point, the heat threshold settings, or the fan control. Primarily, there are two main causes of the ecobee not turning on the ac.Sort by: spiderman1538. • 2 yr. ago. This is happening because your Smart Recovery Feature is enabled. The ecobee will start earlier to cool down your home to reach your desired Sleep Schedule cool set point. To disable smart recovery, follow the steps: ecobee thermostat > Main Menu > Settings >Preferences > Cool Smart Recovery > Disable.The most common reason why the Ecobee thermostat turns on the fan but not the AC is that you are using a secondary or external sensor — a sensor that isn’t connected to your thermostat. If you have one in your home and you’re having an issue with your thermostat turning on the fan but not ac, then it’s likely that these sensors are next ...If your Ecobee isn’t turning on Ac and heat, it means there’s an issue with the thermostat itself. 1. Change heat set point. Change heat set point. When Ecobee isn’t switching on the heat, the initial step one must perform is …The Ecobee needs 24VAC to power on. Using a voltmeter, test the voltage between the RC and C wires. If it’s reading less than 24VAC or if you have no voltage, …

Ecobee won't start cooling until it's 2 degrees higher than my setting. I've played with every setting I can find (particularly the Cool Differential Temperature, which is currently set to 1.0F). This seems to have started after a software update last summer. Prior to that, it would consistently start cooling at 1 degree above my setting and ...The thermostat will relay power, so make sure there is no transformer in the humidifier circuit. You cannot wire it like that. You need to place the Common on the humidifier on the common terminal on the furnace control board, the Hot side goes to the accessory terminal.On the thermostat: Go to the Main Menu > General > Comfort Settings , then remove the ecobee thermostat from participating in all of your Comfort Settings. On the ecobee app: Tap Home > Tap on the Thermostat > Menu > Comfort Settings , then remove the thermostat from participating in all of your Comfort Settings.Heat/Cool Dissipation Time is the setting where ecobee controls the fan runtime after your HVAC reaches the right temperature.. In its factory Auto mode, your fan will run for 30-45 seconds after it meets your heating or cooling requirements.. The ecobee offers this function to ensure that all the heated or cooled air is used from inside the ducts and moved into your living space before the ...7. A Damaged Display. A blown fuse is the number one cause of a non-responsive Ecobee touch screen. To check if this is the problem, open the fuse box. If the fuse is burned out, replace it with a new one. I that’s not the issue, check the wires going to the Ecobee and make sure they’re all connected properly.1 - Remove the thermostat from its wall mount and place it back in. In many, instances this is all that is needed to resolve the issue. It might've just been something loose. 2 - Turn off the circuit breaker for the furnace and wait for 30-seconds, this will reboot the heating system and the thermostat.If your contactor coil is not getting 24VAC, it will not pull in. If you find that your contactor is getting 24VAC, the issue could be that the contactor coil is burned out, or there is corrosion on the contacts. Here are the causes of an AC contactor not pulling in: No voltage to the contactor coil. The condensate switch is triggered.

To do that; Go to the main menu in your HVAC system’s control panel. Click “Settings.”. Click “Preferences.”. Select “Heating Smart Recovery” or “Cooling Smart Recovery.”. Tap “Disable.”. 3. Your HVAC Problems. An outdoor AC air con unit sitting directly on the ground.Primarily, there are two main causes of the ecobee not turning on the AC. First, it is noteworthy that as the HVAC operates, it condenses some water from the …My Ecobee isn't turning on the heat and it's just blowing cold air. I installed this thermostat back in June so I never tested the heat (mistake on my part) until now that I'm trying to turn it on. As you can see in the old thermostat there wasn't a C wire connected but it was just pushed back into the wall as it didn't need it.The kitchen may be the heart of any home, but the thermostat is certainly what keeps everyone happy in that home. Whether you are upgrading to a smart home setup or just working wi...Furnaces have a temperature sensor for safety. If the furnace overheats, it will turn off the heating element but may continue to run the fan blower. Common causes: Running for extended periods: Lower heat setpoints in very cold weather. Reduced airflow: Check and replace/clean clogged air filters. Dirt build-up: Have a technician deep clean if ...STEP 13. Gently press your ecobee thermostat into the backplate until it 'clicks' into place. STEP 14. Turn the power to your HVAC system back on using the master switch or at the circuit breaker box. STEP 15. Say hi to your new ecobee! The screen will power on and guide you through the set-up and registration.

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On your thermostat. Go to "Settings" on your Nest thermostat, and then to "Emergency Heat.". Select "Continue" and "Yes" to turn the emergency heat on. If the system is already using emergency heat and you want to turn it off, select "Turn off.". How to set up Nest Thermostat for Emergency heat.Air Conditioner. Allows you to enable and configure up to 2 stages of mechanical air conditioning. If you require a second stage, you must configure an accessory relay to control that stage. Staging Method of Operation (Auto mode) The ecobee Thermostat uses a unique method for staging for multi-stage heating or cooling.Apr 27, 2020 · Purchased this new ecobee smart thermostat to replace another one and its not working?? Watch the video to find out what was wrong and save your self a whole... spiderman1538. •. When the ecobee thermostat is calling for AC for a few minutes, the thermostat will power off on its own. Normally when this issue happens, what you can check for is to see if your furnace drain pan might have signs of water in it which is caused by the condensation of your AC unit. If it does, the drain pan requires ...

On the thermostat: Go to the Main Menu > General > Comfort Settings , then remove the ecobee thermostat from participating in all of your Comfort Settings. On the ecobee app: Tap Home > Tap on the Thermostat > Menu > Comfort Settings , then remove the thermostat from participating in all of your Comfort Settings.Configuring Reminders & Alerts. On the thermostat. Go to Main Menu > General > Reminders and Alerts, then Preferences. On the app. Tap on Home > Tap on the Thermostat card > Tap on the Menu > Reminders and Alerts then Alert Preferences or Reminder Preferences as needed. Adjust the temperature on your ecobee smart thermostat. ecobee smart thermostats balance comfort and savings like magic by adjusting your temperature automatically—but you can also change it manually on the thermostat itself or in our intuitive app. Get to know your Smart Thermostat >. Oct 3, 2022 ... heat. This is a ride along video to show homes with their heat not working ... How To Use Ecobee Thermostat Premium (Ecobee Smart Thermostat ...The reasons why your Honeywell thermostat is not turning on your AC are varied and include aspects such as depleted thermostat batteries, tripped circuit breakers, bad wiring, configuring or compatibility issues, and in some instances, a thermostat that needs a replacement. However, you can troubleshoot and fix most issues yourself.The thermostat automatically activates the auxiliary heating when the desired temperature is not met by the heat pump system alone. After either five, ten, or twenty minutes of your thermostat not reaching the set temperature, your thermostat automatically activates the auxiliary heat. Some thermostats can be set manually, although many come ...Fortunately, there is indeed a way: Head to the Ecobee site and sign into your account. Click Settings > Preferences > Hold Action, then choose Until the next scheduled activity. Now close the ...Your Ecobee furnace isn’t turning off because your fan limit switch isn’t configured or is faulty, or there are problems with the thermostat. Fix the problem by setting the fan limit switch to auto or replace it if broken, and ensure your thermostat is working by checking the wiring and batteries. If you can’t seem to get your Ecobee ...8 Main Reasons Why Your Ecobee Keeps Running. 1. Dirty Air Filter. 2. Clogged Condensate Lines. 3. Blocked Condenser Coils. 4. Bad Fan Motors in the Outdoor AC Unit.The reasons why your Honeywell thermostat is not turning on your AC are varied and include aspects such as depleted thermostat batteries, tripped circuit breakers, bad wiring, configuring or compatibility issues, and in some instances, a thermostat that needs a replacement. However, you can troubleshoot and fix most issues yourself.It was 75 inside and AC was set to 70 on ecobee. I had eco+ set to Disabled Indefinitely. The tech ran some tests and triple checked everything was wired correctly (this is all with brand new wires pulled today) and still no AC. He hooked up the dumb thermostat and AC immediately worked. ... Thermostat not turning on AC upvote ...

Cannot turn on Fan Only mode. Problem. My Ecobee4 can turn on the fan when heating but not when I select Quick Setting -> fan on. It says Fan on and holding but nothing happens. I saw some earlier posts saying you need a green wire which I have. I also checked all wire connections and they look good.

Feel how much air is coming from the vents. Turn off the A/C, but turn just the fan on. Wait an hour. If the evaporator is frozen up, that should melt the ice and you'll notice a lot more airflow from the vents. You'll also have a lot of water coming out of the furnace, which should be draining via a pipe. Here are six reasons why your Nest thermostat isn't turning on the A/C: Incorrect thermostat wiring. Not getting enough power supply. Wi-Fi location issues. Dust in your thermostat. Continuous running of the HVAC system. Thermostat battery at the end of its lifespan.The Ecobee smart thermostat is a popular choice for homeowners looking to optimize their energy usage and reduce their carbon footprint. With its advanced features and intuitive in...I was ready to throw my Ecobee out until support let me to this. On the thermostat, go to Main Menu > Settings > Installation Settings > Thresholds > Configure Staging > Select "Manually" This will enable you to adjust the Cool Differential Temperatures back to where you had them before Eco+ was installed. 2. Reply. Furnaces have a temperature sensor for safety. If the furnace overheats, it will turn off the heating element but may continue to run the fan blower. Common causes: Running for extended periods: Lower heat setpoints in very cold weather. Reduced airflow: Check and replace/clean clogged air filters. Dirt build-up: Have a technician deep clean if ... Here are six reasons why your Nest thermostat isn't turning on the A/C: Incorrect thermostat wiring. Not getting enough power supply. Wi-Fi location issues. Dust in your thermostat. Continuous running of the HVAC system. Thermostat battery at the end of its lifespan.In most homes, installing an ecobee thermostat is an easy process that takes about 45 minutes. Follow the steps below or scroll down for installation guides, wiring diagrams, troubleshooting tips and more. Check compatibility with your HVAC system. Download the ecobee app for step-by-step installation instructions. Download the ecobee app.In the Ecobee app, tap the thermostat you want to adjust. Select Settings from the menu. Tap Equipment. Turn on the switch next to Heat to enable this mode. Confirm by pressing Save at the top. The app will communicate the settings change to your thermostat. Follow the same steps to enable cool mode during summer months.

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Ecobee thermostat can run for 5 minutes and then shut off due to the low heat differential set by default. You can change this setting to lengthen the cycles. The reason can also be that your thermostat loses power due to an old furnace filter, improper condensation draining, or incorrect wiring. If you're having issues with an Ecobee ...The process involved in turning on AC with the Ecobee thermostat is not complicated. All you have to do is go to the main menu, click on Settings, select installation settings, click on Threshold, then select auto heat/cool then click on enable. Ecobee HVAC modeAfter you set up the ecobee, you need to go through an equipment setup to confirm the correct wiring and equipment is linked to the ecobee. One of those settings is the control for the fan, the default setting is for the ecobee to control the fan for energy efficiency. This was to much for my ecobee to control and was not able to tell the ...To test this, leave the breaker for the outside unit on (so the compressor is running) and turn off the breaker to the indoor air handler. If the outside unit shuts down, then this is the problem. A stuck contactor in the outside unit. The contactor is like an automated switch. It uses the 24vac signal from the thermostat to turn on and off the ...We had the same problem. It turned out to be a messy splice on the way between thermostat and furnace. The Y was branched off to the AC before the furnace housing, and I guess the PEK connection repurposes the Y wire for the fan control, so whenever the thermostat asked for the fan, the AC came on.. You have to make sure there is nothing else connected to the thermostat wire between the ecobee ...To turn on your ecobee thermostat, press the power button located at the top right corner of the unit. Once the display lights up, use the up and down arrows to select your desired temperature. Finally, press the power button again to activate your settings. Your ecobee thermostat is now ready for use.Image 1: Traditional Thermostat wiring Image 2: The yellow wires in the image run to a float switch in the condensation drain pan. Image 3: Outdoor Unit thermostat wiring. Even though I have a C spade terminal at my 1995 furnace and a blue wire in my thermostat bundle of wires, my Ecobee Lite 3 will not power on when I try this setup (i.e. no PEK):Ecobee4 not working on auto nor heat mode. Problem. Ecobee not blowing hot air when it's on stage 1. It's only blowing cold air. After a few moments, it switches to AUX mode and starts heating but the cost of electricity is too high and I have a compressor outside. The compressor doesn't turn on outside when the stage 1 heat is activated.The Compressor LED should light and the ac should come on. If it does, then disconnect one thermostat and troubleshoot one Ecobee at a time. If the LED doesn't come on, …Once the thermostat has booted up, open the Quick Change menu (cog icon) and check the Wi-Fi connection icon. If it isn’t connected yet, try closing the menu, waiting a few more minutes, and then opening again. If it still isn’t working, you can get further technical support by calling the Ecobee support hotline at 1-877-932-6233. ….

With the rising costs of energy and the increasing concern for the environment, many homeowners are turning to alternative sources of power for their homes. One popular option is u...Heat won't turn on if outside temp is below freezing. So last night, the temperature outside dropped below freezing, and then the heater turned off. This is, in my opinion, a bad thing. I was able to get the issue trouble shot down to the ecobee weather service. As soon as I disabled wifi and restarted the device the heat was able to run all ...Heat/Cool Dissipation Time is the setting where ecobee controls the fan runtime after your HVAC reaches the right temperature.. In its factory Auto mode, your fan will run for 30–45 seconds after it meets your heating or cooling requirements.. The ecobee offers this function to ensure that all the heated or cooled air is used from inside the …To turn off your AC fan, go to your thermostat and switch the fan setting from 'On' to 'Auto'. This ensures that the fan operates only during the AC's cooling cycles and not continuously. If the fan persists in running, check for any program settings that might be overriding this preference, such as continuous fan schedules or ...May 10, 2020 ... How To Use Ecobee Thermostat Premium (Ecobee Smart Thermostat ... Ecobee thermostat not heating when it's cold out? ... Ecobee Not Turning on the ...Select "Installation Settings". This will open the page where you can see the advanced settings that can only be changed on the thermostat itself. Not in the app or web app. Select "Thresholds". Select "Auto Heat/Cool". The Ecobee will display two options: Enable and Disable.Smart Savers Texas is administered by a company called EnergyHub and is available through smart thermostats made by Alarm.com, Lux, Google's Nest, Radio Thermostat, Sensi, Vivint, and ecobee.To do so, tape or place an accurate thermometer near the device on the wall, wait 15 minutes and check the temperature reading on both devices. If they match, the thermostat is calibrated accurately. If not, need to take further action. The problem is usually caused by dust accumulation and improper thermostat installation.9 Main Reasons Why Your Ecobee is Not Blowing Cold Air. 1) The Temperature Is Not Set to Overcool. 2) The Thermostat Might Be In Heating Mode. 3) The Temperature Is Set Too High. 4) The Thermostat Is Not Connected To HVAC. 5) Blower Motor Failed. 6) The Air/Lint Filter Has Faded. 7) The Thermostat Is Not In Cooling Mode.Solution 1: Restart your router. Solution 2: Power cycle the thermostat. Solution 3: Connect the thermostat to the right frequency. Solution 4: Reset your router. Solution 5: Add a Wifi range extender or set up a mesh network. Solution 6: Replace your router. Solution 7: Take your thermostat to an expert. Solution 8: Contact Ecobee technical ... Ecobee thermostat not turning on ac, ecobee4 does not automatically restart after power outage. Problem. I have an ecobee4 smart thermostat. I had an HVAC technician install it because the thermostat it replaced was not using a "C" wire. Turned out there were extra wires in the bundle, so he was able to connect a "C" wire from the furnace control board to the thermostat., 2 Causes for your AC not being turned on by ecobee. 2.1 Clogged drain line. 2.1.1 Determine the position of important parts. 2.1.2 Remove the clog. 2.1.3 Float switch reset. 2.2 Low levels of refrigerant. 2.3 Obstructed air filters. 2.4 A defective AC capacitor. 2.4.1 Heat sensitivity., 8) Ensure the Condensate Drain Isn't Clogged. If you don't see ice on the air conditioner, the condensate drain could be backed up. When clogged, your AC won't turn on as a safety precaution. To resolve the issue, clean the drain line using suction from a wet/dry vac. Check that you've fixed the blockage by pouring a small amount of ..., Image 1: Traditional Thermostat wiring Image 2: The yellow wires in the image run to a float switch in the condensation drain pan. Image 3: Outdoor Unit thermostat wiring. Even though I have a C spade terminal at my 1995 furnace and a blue wire in my thermostat bundle of wires, my Ecobee Lite 3 will not power on when I try this setup (i.e. no PEK):, Mar 28, 2022 ... This is a basic user tutorial for the Ecobee brand thermostat. Includes: Basic temperature adjustments, programming the scheduled, ..., Air Conditioner. Allows you to enable and configure up to 2 stages of mechanical air conditioning. If you require a second stage, you must configure an accessory relay to control that stage. Staging Method of Operation (Auto mode) The ecobee Thermostat uses a unique method for staging for multi-stage heating or cooling., Hello Ecobee community, over the weekend I purchased and installed an Ecobee 3 Lite with 2 room sensors and all was going well till this morning. My setup is a heat pump outside (old Trane XE900) and some form of air handler inside. (I can find more information if that'd help), Ecobee, like any other thermostat, only starts and stops the equipment. How cold or how warm the air is depends on the equipment itself, unless wrong programming or wiring makes both furnace and AC run at the same time. Switch Ecobee to cool only and lower desired temperature. If air is not cold enough, it's the compressor., In most homes, installing an ecobee thermostat is an easy process that takes about 45 minutes. Follow the steps below or scroll down for installation guides, wiring diagrams, troubleshooting tips and more. Check compatibility with your HVAC system. Download the ecobee app for step-by-step installation instructions. Download the ecobee app., On the ecobee Thermostat. Go to Main Menu > General > Settings > Installation Settings > Test Equipment, then tap OK to view the Test Equipment menu. Select the equipment you wish to test and then On. Doing so should run the equipment straightaway, but we suggest leaving selected for at least two minutes if this is not the case., Comfort without compromise. ecobee Smart Thermostat Enhanced learns your temperature preferences and your schedule, so your home is just the way you like it. Automatically lowers the temperature when you're sleeping to keep you cool and comfortable. Pre-cools or pre-heats your home before you arrive, so it's comfortable the moment you walk in., To re-pair the sensor: Take the battery out and then place it back in with the ‘+’ facing down. After two minutes, take the battery out and insert it with the ‘+’ facing up. After a few seconds, a message prompting you to pair the sensor should appear on your thermostat. Follow the steps to reconnect your sensor., Hold the thermostat's ring so that it displays the 'Main Menu' option. Turn the wheel on the screen to the thermostat icon. Select the icon by pushing on it. Just like in the Nest app, Cool, Heat, and Cool-Heat options will appear. Tap on Cool by scrolling the wheel again., Related Posts. Common ecobee thermostat air quality problems include false readings, incomplete sensor calibration, outdated software, and a blank screen. Quick fixes include calibrating the sensor for an hour, updating the software, and ensuring the device receives power. Read on for a rundown of each issue, as well as the solutions., Ecobee thermostat not turning off AC. There are a few reasons why the Ecobee may not be turning off your HVAC system’s fan; The fan is set to “On” instead of “Auto.” Check if your fan is set to “on instead of “auto.” Sometimes the fans stay on even after the air and heat are off., Jan 8, 2023 · 8 Reasons for a Sensi thermostat not turning on A/C. Possible cause. Fix. Wrong thermostat settings. Set thermostat to cool and temp point below current room temperature. Wrong thermostat wiring. Ensure wires for the compressor relays are connected. Power issues. Check breakers and reset them where necessary. , Heat won't turn on if outside temp is below freezing. So last night, the temperature outside dropped below freezing, and then the heater turned off. This is, in my opinion, a bad thing. I was able to get the issue trouble shot down to the ecobee weather service. As soon as I disabled wifi and restarted the device the heat was able to run all ..., Having trouble with your Ecobee thermostat where the fan. Ecobee Turns on Fan But Not AC: This issue may be caused by a faulty thermostat or a wiring problem. Having trouble with your Ecobee thermostat where the fan. Skip to content. Air Conditioner. Portable Air Conditioners;, Ecobee won't start cooling until it's 2 degrees higher than my setting. I've played with every setting I can find (particularly the Cool Differential Temperature, which is currently set to 1.0F). This seems to have started after a software update last summer. Prior to that, it would consistently start cooling at 1 degree above my setting and ..., To reset your thermostat’s hardware, pull off the face of the thermostat from the wall and locate the small white reset button labelled H.W reset. Press and hold this button for about 5 minutes. Your thermostat should be reset after this. However, if the hardware reset doesn’t work, then go on to do a software reset., Steps to Select Fan Control in Heat Mode on Ecobee. Open the Main Menu. When you walk up to the Ecobee thermostat, it will change from the Stand-By screen to the Home Screen. To open the Main Menu, you will need to tap on the icon that looks like three parallel lines, located in the lower left corner., Tap the flame-shaped heat icon. Select ‘‘Auto.’’. The right section of the screen will now display two numbers. The top blue-colored one controls the air conditioning. When the room ..., Image 1: Traditional Thermostat wiring Image 2: The yellow wires in the image run to a float switch in the condensation drain pan. Image 3: Outdoor Unit thermostat wiring. Even though I have a C spade terminal at my 1995 furnace and a blue wire in my thermostat bundle of wires, my Ecobee Lite 3 will not power on when I try this setup (i.e. no PEK):, Air conditioner turning on randomly with new Ecobee thermostat. I just installed a new Ecobee smart thermostat. Everything seemed to be working fine, but now my outside air conditioning unit is cycling on at random intervals for about a minute. The outside temp in Michigan is 35 degrees. My heat is set at 68 and the cool at 78. Ecobee is on auto., Checking Thermostat's Calibration - Thermostat calibration is a term related to thermostat repair. Learn about thermostat calibration. Advertisement Here's how to check a thermosta..., 7 Main Reasons Why Your Ecobee is Not Cooling to Set Temperature. 1. The thermostat is not programmed to the temperature you set it to. 2. The thermostat has shut itself off due to overheating. 3. The air filter is either clogged or dirty. 4., Step 8 – Reset Ecobee Smart Thermostat. Did you know that resetting your thermostat can help you get your Ecobee to switch on again? Follow these steps to reset your thermostat: Press Menu from the Home screen. Make a selection of options. Go to the Reset button. Select Reset All Settings, then hit Yes to confirm your choice., If your Ecobee thermostat isn't automatically turning on the AC, you may be able to fix it by following these steps: Launch the Ecobee app. Tap the three horizontal lines in the upper-left corner of the screen. Select "Set Thermostat" from the menu that appears. Select "Change Settings" at the top of this menu., Ecobee4 not working on auto nor heat mode. Problem. Ecobee not blowing hot air when it's on stage 1. It's only blowing cold air. After a few moments, it switches to AUX mode and starts heating but the cost of electricity is too high and I have a compressor outside. The compressor doesn't turn on outside when the stage 1 heat is activated., Heat Pump Not Turning On Problem Hello Ecobee community, over the weekend I purchased and installed an Ecobee 3 Lite with 2 room sensors and all was going well till this morning. My setup is a heat pump outside (old Trane XE900) and some form of air handler inside. ... This is like what the "dumb" thermostat would be doing., Once the thermostat is off the mount, put it down and turn its face backward. Now pick up the screwdriver and first open the two upper screws and after that, open both bottom screws. Once the screws are open, grab a piece of paper or cloth and a bottle of glint, and start cleaning the thermostat., Today I replaced my old dumb thermostat with an Ecobee 3 Lite. Prior to today everything worked as it should. After install heat works and turns the furnace on but when I set to cool it just seems to turn the HVAC fan on, the condenser of the A/C unit doesn’t seem to turn on as the fan outside doesn’t start up., On the ecobee Thermostat. Go to Main Menu > General > Settings > Installation Settings > Test Equipment, then tap OK to view the Test Equipment menu. Select the equipment you wish to test and then On. Doing so should run the equipment straightaway, but we suggest leaving selected for at least two minutes if this is not the case.