How to return xfinity flex

What is the best way to reset my flex box? XfinityBrie Make sure the device is turned on at the same time by pressing the ‘POWER’ and ‘MENU’ buttons on your remote. On your remote, press both the UP and DOWN arrow keys, then select ‘Restore Defaults.’. Press ‘OK,’ and the equipment should be cycled to perform a factory reset.

Sep 15, 2021 · The first thing you should do is initiate the process by notifying the company of your desire to return the equipment by following these steps: Login to your Xfinity account and go to the Equipment Return page. In the list of devices shown, check the ones that you wish to return. Choose a reason for the return, and choose a method of return. You can find the three return methods here. 1. xfinitysupport. • 1 yr. ago. This post was marked as closed. Should you experience further issues, please create a new post . 1. true.Aug 31, 2023 · Xfinity Flex box. Start streaming today with the Xfinity Flex, which supports popular apps like Netflix, Hulu, Disney+, and more. One-time $15 sign-up fee. The box also supports popular streaming platforms like Netflix, Disney+, Hulu, Paramount+, Prime Video, YouTube, Max, and more. Basically, it checks all the standard boxes that you might ... Flex offers a fewer channels than Roku, but if you only plan to use those channels then Flex might be a good choice for you since it's free. The only caveat is that Xfinity continues to own the Flex box, so whenever you discontinue Xfinity internet service you will have to return it to them. 3. secretinternal.If the equipment is in your account, you are being charged. If you fail to return the equipment then there will be penalties. It all depends on the circumstances. For further information send a modmail with a link to this post and your account information to have them help you with that.How do I return a Flex streaming TV box? Archived post. New comments cannot be posted and votes cannot be cast. 2. 3 Share. Sort by: AutoModerator. •. Moderator …Use a paperclip or similar tool to press and hold the reset button. You’ll need to hold it for about 5 seconds until the LED on the front of the box changes color or starts blinking. Release the reset button. The Flex box will take a few minutes to reset and restart. You’ll see the welcome screen once it’s ready.

In Xfinity's return instructions it says "you may bring your equipment to the store and a UPS representative will pack and ship your equipment back to us." Perhaps you should mention that that means a UPS Store in an area that is served by Xfinity? It only cost me eight bucks for a box, but eight bucks is eight bucks. Question.Put the remote into pairing mode by pressing and holding the ‘Xfinity’ and ‘Info’ buttons together for five seconds. Wait for the LED at the top of the remote to change from red to green. Follow the on-screen instructions to complete the pairing process. 3. Check For Signal Interference.Replacement remotes are free and can be either picked up in store by going to your Local Xfinity Store or one can be shipped out. Bear in mind, though the remote is free, there is a one-time $5.95 shipping charge. If you'd like to have one shipped out, let us know and we can set that up for you. 4. 0.Click the "Direct Messaging" icon at the top of the page (looks like a text bubble) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line.The easiest way to manage and troubleshoot your Xfinity experience is with the Xfinity app! Download it for free from Google Play or the App Store, or text "APP" to 266278. Have a quick question? Ask Xfinity Assistant.This takes about 5 seconds. Press Power, then Last (<- arrow), then Volume Down (-) on your remote in sequence to complete the factory reset. Once this is complete you can retry pairing your XR16 remote. I no longer work for Comcast. I have paired volume and power but am not able to toggle between "TV inputs".Find the Reset button on your Flex TV box. Press and hold it for about 10 seconds until the LED starts blinking. Release the button and allow the box to reset. To Soft Reset: Verify that the device is turned on and operational. Simultaneously press and hold the ‘ ‘POWER’ ‘ and ‘ ‘MENU’ ‘ buttons on your remote control.

If you would like to make changes to your Purchase Pin, we highly recommend visiting our "Manage X1 and Stream PIN Settings Online" support page to help find instructions from activating, deactivating, and resetting the parental and purchase pin locks. Please let us know if you need any further assistance by replying to this thread.Comcast advertises it like you need the Flex box to get it, but you don't. Three other "free" services on Flex should be generally free elsewhere, too. I wouldn't pay $0/month for the box, let alone $3/month. Edit: Comcast still advertises the box as free, so if you're getting charged you should call them.Beyond those requirements, there are also some terms to consider. First off, if you decide to stop using Flex, you’ll need to return the device to Comcast. Also, you can purchase additional units for other TVs in your home. Each extra Flex costs $5 per month and you’ll need to return those too if you end up canceling your service.When I just called customer service, expecting the charge to be taken off my account, I was repeatedly told that I had to return the box or pay the fee. I didn't keep the box after being told I didn't need to return it, so I can't return it now. I asked to speak to a supervisor.

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The first box is free if you have internet only. The second and 3rd box is $5 each. This post was marked as closed. Should you experience further issues, please create a new post . XFINITY will charge you $120 if you don't return the Flex Box when you close the account. It doesn't matter how long you've had it. If the remote has lost its pairing with the Flex box, you might face the issue. Try repairing it. Turn on your TV and Flex Box. Put the remote into pairing mode by pressing and holding the ‘Xfinity’ and ‘Info’ buttons together for five seconds. Wait for the LED at the top of the remote to change from red to green.Comcast unveiled Xfinity Flex in March, charging $5 a month for an offering that includes a 4K HDR streaming box, voice remote and a digital interface. These are now being provided for free to ...Now streaming – the MLP App on Xfinity Flex. Xfinity internet customers can also catch all of the action of the 2021 Major League Baseball season with the launch of the MLB app and MLB.TV on Flex. Say “MLB” into your Flex Voice Remote to access the latest news and highlights as well as to stream the MLB “Game of the Week” on YouTube.Amazon will be your middleman so you'll never have to buy directly from Comcast directly again. By clicking "TRY IT", I agree to receive newsletters and promotions from Money and i...If you’re a new Xfinity Internet customer, the first Xumo Stream Box (which is 4K ultra high definition, or UHD, enabled) is included with your Xfinity Internet service. Each additional Xumo Stream Box is just $5 per month. If you'd like to cancel your service for any reason, you’ll need to return your Xumo Stream Box.

Offered as a free streaming box for its home broadband users, Xfinity Flex is Comcast's Roku rival that offers access to apps such as Netflix, HBO, Showtime, YouTube, Pandora and Amazon Prime ...Settings is also located on the Home page on Xfinity Flex streaming TV Boxes. You can also scroll down to the bottom and select Settings. Use your remote's keypad to go to Settings: Press the xfinity or Home button on your remote. Scroll down to the bottom and select Settings. Press OK (or the center of directional pad) to go to the Settings menu.If not, here are the steps to reset your flex box. Please let me know if you have any questions. 1. Ensure the device is currently powered on. 2. Press the ‘POWER’ and ‘MENU’ buttons on your remote at the same time. 3. Press BOTH the UP and DOWN arrow buttons on your remote, then Select ‘Restore Defaults’ option. 4.1. Access Local Now. Navigate to the “ Apps Menu ” on your Xfinity Flex. Select the “ Local Now ” app by pressing “ OK ” on your remote. 2. View Local Content. The main screen will automatically display local news, weather, and videos based on the ZIP code of your service address. 3. Change Your Location.Initiating the return via the website is the easiest and fastest way to process the return by printing out the return label that is generated. However, since that is not …Jan 25, 2021 · I have no WI-FI, so I assumed I would be able to use FLEX without a problem. This has not been the case. I was on the phone for a long time with an XFINITY tech that didn't get anywhere. He sent me a new FLEX box. When I connected it directly via ethernet cable ( I had used a splitter before) I noticed the top blinking light on the modem was red. To resolve the issue of automatically switching back to Dateline when trying to watch Discovery+, you can follow these steps: Launch the Discovery+ app on your X1 TV Box or Xfinity Flex streaming device. Navigate to the Settings menu. Look for an option related to "Auto Switch" or "Default Content".Oct 17, 2020 · Devices get reset (cleaned) when they are sent back to the warehouse after being returned. You should be able to select a new Wifi network name from network settings in the settings menu. Or if you try rebooting the device, you should be prompted to select a wifi network to connect to. 2. kekaAZ. I had trouble with my home theater sound, even with a new receiver, until I switched from Dolby to Stereo in the advanced sound options in the Settings menu. You may not have that same issue, but it's worth checking. The minute the tech switched to Stereo, all the speakers went on, including the subwoofer. I can’t hear any sound from ...Nov 30, 2023 · 1 Message. Thursday, November 30th, 2023 7:34 PM. Request to return lost Flex Box. I canceled my service and returned the modem but am now getting a request to return free flex box that cannot be found. Is there a way to report this online? I am sorry, but you can not use your current Starz account with your Flex box because it is not an option with the set-up. You must unsubscribe to your existing Starz and order it through the box itself. When your current promotion for Starz ends it is currently $8.99 with Xfinity. I hope you have a great day, and please reach out if you have ...

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Xfinity Flex includes the box, the remote, a power cable, and an HDMI cable. So it’s ready to go right out of the box. The device itself is fine. It’s got all the ports you would expect, and it includes an Ethernet connection, which I always recommend if you’re able to take advantage of it. The remote is . . . okay. The first box is free if you have internet only. The second and 3rd box is $5 each. This post was marked as closed. Should you experience further issues, please create a new post . XFINITY will charge you $120 if you don't return the Flex Box when you close the account. It doesn't matter how long you've had it. The Xfinity Flex is a TV streaming device offered free-of-charge to Xfinity internet-only customers. It streams on-demand television shows and movies as well as some live streaming content. Streaming customers of Netflix, Hulu and Amazon Prime Video can access their subscriptions on their televisions through this Comcast device. The Amex Blue Cash Everyday card and the Freedom Flex card are good cards for everyday spending, but one card may be better for you. We may be compensated when you click on product...Introducing Xfinity Flex, a voice-controlled 4K streaming device that puts your favorite apps in one place. See what Flex can do and how easy it is to set up.You can always return Xfinity equipment to any nearby Xfinity Store or even UPS for free. As for your other questions we will need to go over personal information so we do request that you send us your full name and complete address in a Direct Message. Here are the steps for sending us a DM: (Full credit to @BruceW for this …If you think you’re seeing this message in error, restart your TV Box. X1 TV Boxes with a power button: Press and hold the Power button on the front of your TV Box for two seconds. Release the button and wait two additional seconds. Press the Power button once more to turn your TV Box back on. Your service should come back on within a few ...What Does Xfinity Flex Cost. You get Xfinity Flex free of charge if you’re already subscribed to Xfinity Internet. Subscribers get one box as part of their internet package. If you need more boxes, you have to pay $5 for each one of them. Each Xfinity Internet account can have a maximum of three boxes.• The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there • - As you are typing a drop-down list appears. Select "Xfinity Support" from that list • - An "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send it

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Learn how to manage your Power Preferences using the Xfinity X1 and Xfinity Flex On-Screen Guide. Note: The Power Saver feature will not work while streaming music through the Pandora app. To access Device Settings: Press the xfinity button on the remote.; Highlight Settings (gear icon) and press OK. Note: If your remote doesn't have an OK …Using an Xfinity Flex box, you can watch Netflix, Amazon Prime Video, Hulu, thousands of free movies, shows and more — without switching apps or inputs. Flex offers one-stop search and control with the Voice Remote. Not to mention, the first Flex device is included at no additional cost for Xfinity Internet customers who don’t have Xfinity ...May 28, 2021 · 2. Press the ‘POWER’ and ‘MENU’ buttons on your remote at the same time. 3. Press BOTH the UP and DOWN arrow buttons on your remote, then Select ‘Restore Defaults’ option. 4. Press ‘OK’ – this should cycle the equipment to perform a factory reset. The option should also be in your settings menu. Let me know if this works for you. I closed my Xfinity account several months ago and returned my Internet Xfinity Flex box to the Xfinity store. I already called Xfinity customer service and went to the store about this. They tell me I do not have any equipment to return, yet I keep getting emails and text messages requesting me to return equipment.Great question! You can return your equipment by simply dropping it off at your local Xfinity or UPS store as they will take care of everything else, we have a …The cable don’t need to be returned. The only thing they want back is the equipment they rent to you like the modem/router, cable box, Flex device, etc. Good luck on your move. edit but any equipment can be returned by using UPS which can be dropped off and they will take care of the shipping. 2. mechsegirl • 3 yr. ago.Click the "Direct Messaging" icon at the top of the page (looks like a text bubble) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. ….

Xfinity Flex. Xfinity Flex is a 4K streaming device included with Xfinity Internet that extends the best features of X1 to customers who prefer only a broadband experience. It gives them one integrated guide to access all of their favorite streaming video and music apps, as well as a TV interface to manage their Xfinity WiFi, mobile, security ...I spoke to Patty at XFINITY and she's the only one who understood my problem. My particular modem does not work with FLEX. Perhaps other modems work with ethernet but mine absolutely does not. Thank you very much for your concern, but I have made arrangements to return FLEX. All I wanted it for was for PEACOCK PLUS. Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device. After that, with the box powered on you will need to hold the power button on the remote for 3 seconds, then press ok, right arrow, down arrow, power. After that the box will reboot if done correctly. Once up and running you will have to go through the setup process again. Comcast really needs to provide a method for a customer to factory reset ...As seniors age, healthcare costs can become a significant financial burden. Thankfully, there are programs and resources available to help alleviate some of these expenses. One suc...Any equipment you rent from Comcast needs to be returned in order to have that charge removed from your account. You can take the box to your local Comcast store, or to UPS. Either way, make sure you get a receipt in case there are any problems. 0. 0.Depending on your current service, your move options may be one of the following: Keep the same services and self-move your equipment. Upgrade or add equipment and receive a Getting Started kit. Schedule a professional installation. Unplug and take your equipment with you or return it. For more details, see our helpful checklist on bringing ...Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. How to return xfinity flex, Aug 11, 2020 · Xfinity Flex review: Bottom line. The Xfinity Flex is off to a good start. It is easy to set up, has a great voice search, and lets you monitor your smart home devices and home security system ... , AMC+ includes the best of AMC, BBC America, IFC and Sundance TV. It also features full access to Shudder, Sundance Now and IFC Films Unlimited. To use the AMC+ app on X1 or Flex, you’ll need: A compatible X1 TV Box as part of your TV subscription or a Flex streaming TV Box. RNG150, Pace and Arris XG1v1, Samsung XG2v2 and Pace Xi3 X1 …, The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there - As you are typing a drop-down list appears. Select "Xfinity Support" from that list - An "Xfinity Support" graphic replaces the "To:" line Type your message in the text area near the bottom of the window Press Enter to send it, About every 15 minutes I get the animated 3 dots indicating buffering, and it will hang there if I do nothing. My workaround is to click the left-arrow button to jump back to the HBO Max main menu, then select the preview image for the episode to jump back into it. That seems to recover properly, most of the time., View your equipment information in your account. You can view the make, model and serial number of your TV Box and modem in your account. You can use this information to: Identify your equipment. Troubleshoot technical issues. Access user manuals for …, Open the Xfinity My Account app on your mobile device and sign in with your Xfinity ID and password. On the Services tab, tap the Troubleshoot button in the Flex section. Note: You can also go to the Devices tab by tapping the Troubleshoot button after selecting the Flex streaming TV Box you’re trying to fix. We’ll walk you through ... , Jul 8, 2022 · XfinityRoberto. +17 more. Official Employee. •. 1.1K Messages. 2 years ago. Hi there @user_2d8c3d. That is a fantastic question. You can actually go to https://comca.st/3bP03gC and print out the return label there. , XfinityRoberto. +17 more. Official Employee. •. 1.1K Messages. 2 years ago. Hi there @user_2d8c3d. That is a fantastic question. You can actually go to https://comca.st/3bP03gC and print out the return label there., You can always return Xfinity equipment to any nearby Xfinity Store or even UPS for free. As for your other questions we will need to go over personal information so we do request that you send us your full name and complete address in a Direct Message. Here are the steps for sending us a DM: (Full credit to @BruceW for this excellent explanation!), 1 Message. Thursday, November 30th, 2023 7:34 PM. Request to return lost Flex Box. I canceled my service and returned the modem but am now getting a request to return free flex box that cannot be found. Is there a way to report this online?, The quickest and easiest way to get help from Xfinity is to use the website’s Xfinity Assistant feature. To do so, log on to your Xfinity account and navigate to the Xfinity Assist..., Xfinity Flex includes the box, the remote, a power cable, and an HDMI cable. So it’s ready to go right out of the box. The device itself is fine. It’s got all the ports you would expect, and it includes an Ethernet connection, which I always recommend if you’re able to take advantage of it. The remote is . . . okay., The customer shouldn't be responsible for this hassle. Throw it away and let me know what the collections agency says about it. Comcast will not charge you for one flex box. Keep it and return it when you disconnect your service. Otherwise, you can pay the unreturned equipment fee for $120 because you threw it away., Complete a Factory Reset on an Xfinity Flex Streaming TV Box. While Powering ON the device, press and hold the WPS button on the XiOne box for 10-15 seconds. The LED will change to amber. The Disaster Recovery Image will launch. The box will now update firmware and continue from there. This should cycle the equipment to perform the factory reset., Jul 14, 2022 · Here are a few troubleshooting tips to help you get the most out of Flex. 0:12 – Voice Remote Pairing | 0:28 – WPS Pairing* | 1:01 - Restarting Your Flex Dev... , Learn to manage Caller ID on TV settings., The service is free, but Comcast still owns the box. Make sure you return it if you don't want it or when you cancel service., You can always return Xfinity equipment to any nearby Xfinity Store or even UPS for free. As for your other questions we will need to go over personal information so we do request that you send us your full name and complete address in a Direct Message. Here are the steps for sending us a DM: (Full credit to @BruceW for this excellent explanation!), Yes! Xumo Stream Box supports 4K UHD streaming and provides access to 4K titles and content. 4K UHD content can be found using Prime Video, YouTube, Netflix, Disney+, and Xfinity On Demand currently, and more content will be added in the future. You'll need to have a 4K-compatible TV and, in some cases (like Netflix), a 4K subscription. , Settings is also located on the Home page on Xfinity Flex streaming TV Boxes. You can also scroll down to the bottom and select Settings. Use your remote's keypad to go to Settings: Press the xfinity or Home button on your remote. Scroll down to the bottom and select Settings. Press OK (or the center of directional pad) to go to the Settings menu., Great question! You can return your equipment by simply dropping it off at your local Xfinity or UPS store as they will take care of everything else, we have a …, After that, with the box powered on you will need to hold the power button on the remote for 3 seconds, then press ok, right arrow, down arrow, power. After that the box will reboot if done correctly. Once up and running you will have to go through the setup process again. Comcast really needs to provide a method for a customer to factory reset ..., All the top apps. Including Netflix, Disney+, and Max. Enjoy Xumo exclusives and original movies as well as 300+ free TV channels with the Xumo Play app. Plus, Xumo Stream Box from Xfinity lets you easily watch NOW TV using the Xfinity Stream app and Peacock Premium. Xfinity Internet required. Separate subscriptions may be required to access ..., Xfinity Flex. Xfinity Flex is a 4K streaming device included with Xfinity Internet that extends the best features of X1 to customers who prefer only a broadband experience. It gives them one integrated guide to access all of their favorite streaming video and music apps, as well as a TV interface to manage their Xfinity WiFi, mobile, security ... , if you connect a 4k set top box to your TV, and run the ARC cable to the ARC input on the receiver/soundbar that is ATMOS capable then your ATMOS will work. be sure to check the quality of the two HDMI cables for high speed., When it comes to choosing the best fairway shaft for your golf clubs, there are several key factors to consider. One of the most important aspects is the flex of the shaft. The fir..., Plug the power cable back in. Your Flex box will go through its startup routine. Also Read: How To Fix Xfinity Stream Not Working On WiFi. Factory Resetting …, Click the "Direct Messaging" icon at the top of the page (looks like a text bubble) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line., @user_406bfb . We apologize for the confusion, i f you're an existing Xfinity TV customer, you aren’t eligible for Xfinity Flex. This means that in order to have a secondary television set up with your Xfinity television service you will need to lease another television box from us., You can find the three return methods here. 1. xfinitysupport. • 1 yr. ago. This post was marked as closed. Should you experience further issues, please create a new post . 1. true., The Xfinity web remote works with any browser on a computer, tablet, or smart phone. This allows the user to simply type in voice commands after selecting the microphone icon on the screen. The Xfinity web remote is also compatible with screen readers, eye tracking software, and sip and puff (SnP) devices. The Xfinity web remote will also work ..., Seniors who are enrolled in Medicare often face financial challenges when it comes to managing their healthcare expenses. That’s where a Medicare flex card can be a valuable resour..., 84K views 1 year ago. Here are a few troubleshooting tips to help you get the most out of Flex. 0:12 – Voice Remote Pairing | 0:28 – WPS Pairing* | 1:01 - Restarting Your Flex Device* | 1:27 ...